FEDERAL AUTO HOLDINGS BERHAD’S PRIVACY POLICY

Thank you for your interest in our products and our website. Your privacy is important to us, and we are committed to safeguarding and protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) and other relevant laws.

Definitions and Scope

Personal Data: Any information that relates directly or indirectly to an individual who is identified or identifiable from that information. This Privacy Policy applies to all interactions with Federal Auto Holdings Berhad (“Company”), including website usage, product inquiries, purchases, and any other services provided by the Company.

Collection and Use of Personal Data

The Company may process personal data including your name, gender, address, contact number, date of birth, email address, identity card or passport, and other relevant information. Personal data is collected and processed for:

• Performance of contractual obligations.
• Compliance with legal requirements.
• Administration and customer service.
• Product surveys, market research, and marketing.
• Responding to inquiries and requests.

Consent

By providing your personal data to us, you consent to its processing for the purposes stated above. You may withdraw or limit your consent at any time by contacting us at privacy@federalauto.com.my. Please note that withdrawing consent may affect our ability to provide certain services.

Data Sharing

The Company is part of the MBM Resources Berhad group of companies (“MBMR Group”). We may share your information with other group members, manufacturers, financing and insurance companies, banks, legal authorities, and other authorized third parties, as necessary and permitted by law. We ensure these parties maintain the confidentiality and security of your data.

International Data Transfers

Your personal data may be transferred to and processed in countries outside Malaysia. We will ensure appropriate safeguards are in place to protect your data during international transfers.

Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures are regularly reviewed and updated to ensure ongoing data protection.

Access and Correction

You have the right to request access to your personal data and to correct any inaccuracies. To do so, please contact us in writing at privacy@federalauto.com.my with appropriate identification.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies collect information such as your operating system, browser type, and IP address. This data is used for website traffic analysis and to tailor our services to your preferences. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Policy Updates

We may update this Privacy Policy periodically. Significant changes will be notified to you through our website or other appropriate means. We encourage you to review this policy regularly.

Enquiries

If you have any questions about our Privacy Policy, the processing of your personal information, or if you need assistance accessing or updating your data, please contact us at privacy@federalauto.com.my.

Chery Auto Malaysia’s Personal Data Protection Act, Privacy Notice, and Consent

For more information regarding Chery Auto Malaysia’s (“CAM”) Personal Data Protection Act Privacy Notice and Consent, please refer to the link here..